A quick service restaurant drive-thru is where a customer can place their order, pay, and be served all while remaining in their vehicle. This typically takes place through order confirmation boards and windows, allowing for speedier customer service. As of July 2022, employees at Wendy's drive-thrus were seen as "friendly" by 56.6 percent of consumers.
Employee customer service in Wendy's drive-thrus in the United States as of July 2022
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Other statistics that may interest you Quick service restaurant brands: Wendy's
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QSR magazine. (January 27, 2023). Employee customer service in Wendy's drive-thrus in the United States as of July 2022 [Graph]. In Statista. Retrieved June 10, 2024, from https://www.statista.com/statistics/1285088/wendy-s-drive-thrus-customer-service/
QSR magazine. "Employee customer service in Wendy's drive-thrus in the United States as of July 2022." Chart. January 27, 2023. Statista. Accessed June 10, 2024. https://www.statista.com/statistics/1285088/wendy-s-drive-thrus-customer-service/
QSR magazine. (2023). Employee customer service in Wendy's drive-thrus in the United States as of July 2022. Statista. Statista Inc.. Accessed: June 10, 2024. https://www.statista.com/statistics/1285088/wendy-s-drive-thrus-customer-service/
QSR magazine. "Employee Customer Service in Wendy's Drive-thrus in The United States as of July 2022." Statista, Statista Inc., 27 Jan 2023, https://www.statista.com/statistics/1285088/wendy-s-drive-thrus-customer-service/
QSR magazine, Employee customer service in Wendy's drive-thrus in the United States as of July 2022 Statista, https://www.statista.com/statistics/1285088/wendy-s-drive-thrus-customer-service/ (last visited June 10, 2024)
Employee customer service in Wendy's drive-thrus in the United States as of July 2022 [Graph], QSR magazine, January 27, 2023. [Online]. Available: https://www.statista.com/statistics/1285088/wendy-s-drive-thrus-customer-service/