In 2019, 74 percent of Russian E-shops used e-mail notifications as a leading information channel however, this method was welcomed only by 19 percent of polled customers. The majority of users preferred SMSM notifications and only only percent did not mind phone calls.
Share of information channels preferred by customers and used by online shops in Russia in 2019
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Statistics on
About the industry
10
- Premium Statistic Delivery channels usage share for online order delivery in Russia 2021
- Premium Statistic Order pick-up points distribution in Russia 2021, by federal district
- Premium Statistic Delivery channels usage distribution by e-stores Russia 2020, by type
- Premium Statistic Survey on e-stores satisfaction with logistic services in Russia in 2019
- Premium Statistic Leading Russian E-shops breakdown in 2019, by number of available delivery channels
- Basic Statistic Challenges of e-commerce logistics faced by Russian e-shops in 2019
- Premium Statistic Customer survey on Russian Post services in Russia in 2019
- Basic Statistic Customer survey on courier delivery issues in Russia in 2019
- Basic Statistic Amazon UK services: number of employees in the UK 2009-2022
- Premium Statistic Most acceptable time of delivery for products bought online in Poland 2021
About the region
10
- Premium Statistic Pickup point delivery issues in Russia 2022
- Premium Statistic Parcel pickup automat delivery issues in Russia 2022
- Premium Statistic Online sporting goods share in Russia H2 2020-H1 2021, by type of shop
- Premium Statistic Sporting goods e-store share in Russia H2 2020-H1 2021, by place of registration
- Premium Statistic Delivery service usage by sporting goods e-stores in Russia H2 2020-H1 2021, by type
- Premium Statistic Sporting goods e-stores presence on social media Russia H2 2020-H1 2021, by platform
- Premium Statistic Average spending on Russian e-stores by Russian e-shoppers 2015-2019
- Premium Statistic Number of sporting goods e-stores on Yandex.Market in Russia 2019
- Premium Statistic Distribution of sporting goods e-stores sales in Russia 2019, by store format
- Premium Statistic Device usage distribution for e-shopping in Russia 2018, by segment
Other regions
10
- Premium Statistic Pinduoduo's annual gross profit 2016-2023
- Premium Statistic Number of registered e-commerce stores in Poland 2013-2023
- Premium Statistic Leading cosmetics e-commerce sites Indonesia Q2 2022, by monthly traffic
- Premium Statistic Most visited e-commerce sites in Malaysia Q2 2022, by monthly traffic
- Premium Statistic Most visited e-commerce sites in Singapore 2022
- Basic Statistic Most commonly purchased products online in the Nordics 2023
- Basic Statistic Share of U.S. e-commerce merchants offering guest checkout 2020
- Premium Statistic Flipkart funding value 2009-2017
- Premium Statistic E-commerce companies' presence on online marketplaces in Italy 2023
- Premium Statistic Expected growth of e-commerce spend MENASA 2020, by country
Related statistics
10
- Premium Statistic Leading online stores in Russia 2023, by sales value
- Premium Statistic Sales growth rate of major online stores in Russia 2023
- Premium Statistic Leading online stores in Russia 2023, by number of orders
- Basic Statistic Domestic and cross-border e-commerce market growth in Russia 2019-2022
- Premium Statistic Leading product categories on Wildberries 2022, by sales value growth
- Premium Statistic E-commerce sales growth in Russia 2021, by product category
- Premium Statistic Sales share of C2C vendors in Russia 2021, by online sales channel
- Premium Statistic C2C sales share in Russia 2022, by product type
- Premium Statistic Share of C2C purchases in Russia 2021, by online sales channel
- Basic Statistic Share of C2C sellers in Russia 2021, by age group
Further related statistics
9
- India: leading e-commerce categories 2013, by sales
- Travel arrangements: Online purchasing in Great Britain 2019, by demographic
- Where consumers shop for clothing and footwear in the United Kingdom (UK) 2013
- Channels consumers use for their main grocery shop in the United Kingdom (UK) 2013
- Furniture shopping: Consumers' delivery preferences in the United Kingdom (UK) 2013
- Leading online retailers in Southeast Asia 2020, by monthly visits
- Consumer electronics: Online purchasing in Great Britain 2020, by demographic
- Computer software: Online purchasing in Great Britain 2020, by age group
- Unique visitors to most popular online retailers in India 2014
Further Content: You might find this interesting as well
Statistics
- India: leading e-commerce categories 2013, by sales
- Travel arrangements: Online purchasing in Great Britain 2019, by demographic
- Where consumers shop for clothing and footwear in the United Kingdom (UK) 2013
- Channels consumers use for their main grocery shop in the United Kingdom (UK) 2013
- Furniture shopping: Consumers' delivery preferences in the United Kingdom (UK) 2013
- Leading online retailers in Southeast Asia 2020, by monthly visits
- Consumer electronics: Online purchasing in Great Britain 2020, by demographic
- Computer software: Online purchasing in Great Britain 2020, by age group
- Unique visitors to most popular online retailers in India 2014
Data Insight (RU). (March 30, 2020). Share of information channels preferred by customers and used by online shops in Russia in 2019 [Graph]. In Statista. Retrieved June 08, 2024, from https://www.statista.com/statistics/1131312/russia-information-channels-used-by-e-shops-and-preferred-by-users/
Data Insight (RU). "Share of information channels preferred by customers and used by online shops in Russia in 2019." Chart. March 30, 2020. Statista. Accessed June 08, 2024. https://www.statista.com/statistics/1131312/russia-information-channels-used-by-e-shops-and-preferred-by-users/
Data Insight (RU). (2020). Share of information channels preferred by customers and used by online shops in Russia in 2019. Statista. Statista Inc.. Accessed: June 08, 2024. https://www.statista.com/statistics/1131312/russia-information-channels-used-by-e-shops-and-preferred-by-users/
Data Insight (RU). "Share of Information Channels Preferred by Customers and Used by Online Shops in Russia in 2019." Statista, Statista Inc., 30 Mar 2020, https://www.statista.com/statistics/1131312/russia-information-channels-used-by-e-shops-and-preferred-by-users/
Data Insight (RU), Share of information channels preferred by customers and used by online shops in Russia in 2019 Statista, https://www.statista.com/statistics/1131312/russia-information-channels-used-by-e-shops-and-preferred-by-users/ (last visited June 08, 2024)
Share of information channels preferred by customers and used by online shops in Russia in 2019 [Graph], Data Insight (RU), March 30, 2020. [Online]. Available: https://www.statista.com/statistics/1131312/russia-information-channels-used-by-e-shops-and-preferred-by-users/